SEI reaches agreement to support next generation BMW workshop systems

Released on = May 10, 2007, 5:54 am

Press Release Author = SEI LLC

Industry = Automotive

Press Release Summary = SEI Europe Kft, a subsidiary of SEI LLC and a premier
provider of managed services, is pleased to issue details today of its success in
reaching agreement to provide workshop diagnostic systems support to BMW AG

Press Release Body = SEI Europe Kft, a subsidiary of SEI LLC and a premier provider
of managed services, is pleased to issue details today of its success in reaching
agreement to provide workshop diagnostic systems support to BMW AG. SEI will
provide single point of contact support of this equipment in the Americas,
Asia-Pacific, Africa, and Eastern Europe, and will deliver it in 8 languages.

SEI currently has five call centre facilities in the United States, the United
Kingdom and Hungary. Support for BMW AG is provided from its Debrecen, Hungary
facility.

SEI has operated for over twenty years, already providing support to over 30,000
outlets, and handling almost 300,000 calls per month from its five US/UK and
European desks. The Debrecen facility is being moved to new 4000m2 premises and
staffing expanded to provide enhanced support to our clients.

SEI works closely with our clients delivering superior solutions to complex business
challenges. Building upon decades of technical and business experience, tested
methodologies, ITIL best practices, and a serious commitment to quality, SEI helps
customers extract the greatest value possible from their IT resources.

SEI provides the following business solutions tailored to our clients' particular
needs:

Service Desk: Industry-leading, 24-hour customer support for hardware, software, and
procedural issues.

Facilities Management: Providing supplier rationalisation and cost comparisons,
contract implementation and renewals, invoice/incident matching, planned maintenance
and replacement scheduling, supplier call-out and incident management.

Managed IT Services: Managed client, technical, and application services to help you
balance service, spending, and satisfaction.

Business Consulting: Expert resources for business process improvement and system
development, integration, and deployment.

Multilingual support: With facilities in both Debrecen, Hungary, and Letchworth, UK,
SEI Europe delivers software development, system integration, and 24x7 technical
support for leading multinational companies.

Additional services: Inside sales, lead generation, training, roll-out management,
self-service and chat support, release management, channel management, asset
management.

For more information on SEI and the specialist services we provide, please e:mail
contactUK@seillc.com or call and ask for Richard Bransden on +44 1462 478830.


Web Site = http://www.seillc.com

Contact Details = SEI LLC
1520 Kensington Road, Suite 310
Oak Brook, IL 60523
630-413-5050 | Fax: 630-574-2557
Email: info@seillc.com

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